This interactive Customer Service Essentials course has been designed to help all those in customer handling roles, hone their skills in customer service excellence.
This module has a short assessment at the end to check understanding.
Payment will be by invoice, post enrolment. We can provide updates on completion rates for the training on request.
£28 non members
All council employees and councillors are welcome to access the e-learning.
How to book
Please email firstname.lastname@example.org with the following information for each person and course.
- Full name
- Position in Council
- Email address
- The email address of the delegate must be unique to the delegate; it cannot be shared or the clerk's email address.
- Log in details MUST NOT be shared; anyone found abusing this rule will be removed from the e-learning platform permanently.