ENABLING PARISH & TOWN COUNCILS IN GLOUCESTERSHIRE SINCE 1939

This interactive Customer Service Essentials course has been designed to help all those in customer handling roles, hone their skills in customer service excellence.

This module has a short assessment at the end to check understanding.

Payment will be by invoice, post enrolment. We can provide updates on completion rates for the training on request.

Cost

£14 members
£28 non members

Audience
All council employees and councillors are welcome to access the e-learning.

How to book
Please email training@gaptc.org.uk with the following information for each person and course.

  • Full name
  • Position in Council
  • Email address
  • Course

IMPORTANT

  • The email address of the delegate must be unique to the delegate; it cannot be shared or the clerk's email address.
  • Log in details MUST NOT be shared; anyone found abusing this rule will be removed from the e-learning platform permanently.

Last updated: Wed, 30 Jun 2021 09:46